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| Digital Signage Overview |
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Digital signage is in simple terms, content and messages displayed on an electronic screen, or digital sign, which can be changed without modification to the physical sign, typically with the goal of delivering targeted messages to specific locations at specific times.
![]() Bewleys Hotel Leopardstown The content displayed on digital signage screens can range from simple text and still images to full-motion video, with or without audio. Diigital signage is used for many different purposes:
Advertising by Third Parties - examples include restaurant-based digital signage networks that sell advertising to local merchants/service providers and national advertisers
Enhanced Customer Experience - examples include digital signage in restaurant waiting areas to reduce perceived wait-time and recipe demonstrations in food stores
Influencing Customer Behavior - examples include post office digital signage that directs patrons waiting in line to automated stamp machines and retail digital signage designed to direct customers to different areas of the store, increasing the time spent on the store premises (dwell time)
Brand Building - examples include Niketown stores where digital signage in video form is used as a part of the store décor to build a story around the brand
While the term "digital signage" has taken hold throughout North America, in Europe the same technology is often referred to as Narrowcasting or Narrowcast networks, while some companies in the UK prefer ScreenMedia or "Digital Media Networks" or in some cases "Captive Audience Networks", or "CANs". The large number of terms that have emerged to describe the nascent industry led Point of Purchase Advertising International (POPAI) to form a digital signage standards group in 2005. This group is currently tasked with assembling a list of standard terminology for describing digital signage technology and business models. It is expected to release a final list of its recommendations in 2006. |